Privacy Policy

1. Introduction

CLAIM'N Sweden AB ("we," "our," or "us") operates claimn.co and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Contact Details:
Email: brotherhood@claimn.co
Phone: +46 704 927 927
Website: claimn.co

2. Information We Collect

Personal Information Provided By Users

• Registration: name, email, phone number
• Assessments: questionnaire responses
• Community engagement: profile info, posts, comments
• Newsletter subscriptions: email addresses
• Payments: processed via Stripe (credit cards not stored by us)

Automatically Collected Information

• Usage data, device information, IP addresses
• Location data
• Cookies and similar tracking technologies

Third-Party Sources

• Social media platforms
• Payment processors
• Analytics providers
• Email services

3. How We Use Your Information

We use the information we collect for four primary purposes:

Service Provision

• Membership management
• Personalized content delivery
• Community facilitation
• Administrative notifications

Communication

• Send you your assessment results and related insights
• Communicate about our programs and offerings
• Respond to your inquiries

Improvement & Analytics

• Analyze usage patterns and optimize user experience
• Improve our services and develop new features

Legal Compliance

• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract performance: Processing is necessary to fulfill our contract with you
• Legitimate interests: Processing is necessary for our legitimate interests (e.g., improving our services)
• Legal obligations: Processing is necessary to comply with the law

5. Information Sharing

We do not sell your personal information.

We may share your information with:

• Service providers: HubSpot, Stripe, Google Analytics, Misshosting, MemberPress
• Legal requirements: When required by law or to protect our rights

6. International Data Transfers

Your data may be transferred to and processed in countries outside the EU/EEA. We ensure appropriate safeguards are in place through:

• Adequacy decisions by the European Commission
• Standard contractual clauses

7. Data Retention

We retain your data for different periods depending on the type:

• Account data: Until you request deletion, plus 30 days
• Payment records: 7 years (tax requirements)
• Marketing data: Until you withdraw consent

8. Your Rights Under GDPR

You have the following rights:

• Right to access: Request a copy of your personal data
• Right to portability: Receive your data in a structured, commonly used format
• Right to correction: Request correction of inaccurate data
• Right to deletion: Request deletion of your data
• Right to restrict processing: Request that we limit how we use your data
• Right to withdraw consent: Withdraw your consent at any time

To exercise these rights, please contact us at brotherhood@claimn.co

9. Cookies & Tracking Technologies

We use three types of cookies:

• Essential cookies: Required for site functionality
• Analytics cookies: Google Analytics to understand usage
• Preference cookies: Remember your settings

You can control cookies through your browser settings. For more information, see our Cookie Policy.

10. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Access controls and authentication
• Regular security audits
• Secure hosting with reputable providers
• Staff training on data protection

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our services are intended for individuals 18 years and older. We do not intentionally collect information from minors.

12. Marketing Communications

You can opt-in to receive our newsletters and marketing communications. You can opt-out at any time via:

• Email unsubscribe links
• Account settings
• Contacting us directly

13. Third-Party Links & Affiliate Partners

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We may earn affiliate commissions from recommended products and services, which will be clearly disclosed.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated "Last Updated" date. For material changes, we will notify you via email.

15. How to File a Complaint

If you have concerns about how we handle your data, you can file a complaint with:

• CLAIM'N Sweden AB directly at brotherhood@claimn.co
• The Swedish Data Protection Authority (Datainspektionen)

16. Contact Information

If you have questions about this Privacy Policy, please contact us: